- Support
Support Services
At Pulimoottill, we believe our relationship with you begins after the sale. As Kerala’s trusted supplier of electrical hardware, sanitaryware, lighting, pipes, and pumps, we remain committed to ensuring that every product you choose continues to serve you well over time.
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Comprehensive Product Support and Warranty Information for Your Peace of Mind
Our support team is here to provide clear guidance, answer your questions, and assist you whenever you need help. Whether it’s understanding product features, getting advice on proper usage, or seeking general assistance, we aim to make the process simple and reassuring.
By combining quality products with dependable customer care, we strive to give you confidence and peace of mind long after your purchase. At Pulimoottill, support is not an afterthought; it is an essential part of the value we bring to every customer.
FAQs
Find answers to your questions about our products, warranties, and support services.
What is the warranty?
Our products come with a standard warranty of two years. This covers any manufacturing defects. For more details, please refer to the warranty policy.
How to install products?
Installation guides are included with each product. Additionally, you can access detailed installation videos on our website. For complex setups, we recommend consulting a professional.
Where to find support?
Support is available through our website, phone, and email. Visit our Support page for resources and contact information. We are here to help you with any inquiries.
What if I have issues?
If you experience any issues, please reach out to our support team. We will assist you in resolving the problem promptly. Your satisfaction is our priority.
How to submit a request?
To submit a service request, fill out the form on our website. Ensure all details are accurate for a quicker response. Our team will get back to you shortly.
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